Refund policy: Applicable to all of our online patients.  
 

Please note our refund policy clearly defined as under:

1. Canceling the order before medicine dispatch:
If you cancel your request for treatment soon after placing an order or before we process the disease details you send us in the form of a questionnaire reply, handling charges (as under) will be deducted.

a. In case of four months plan:

2. Canceling the order after we dispatch medicine (In case of a four moths plan): In case of Four months plan, since we have already met with the commitment, there will be no refund possible.

3. Canceling the order after we dispatch medicine (In case of eight months plan):

4. Canceling the order after we dispatch both the batches of medicine (In case of eight months plan): No refund.

5. Canceling the order after we dispatch the 1st batch of medicine (In case of twelve months plan):

6. Canceling the order after we dispatch the 1st and 2nd batches of medicine (In case of twelve months plan):

Please note:

1. In case of requesting a refund, please send an e-mail or call our Mumbai office or fax your request.

2. In case of having medicine being sent or collected from our center, there will not be any possibility to get refund as our medicines and consultation are individual specific.

3. The refund will be made available from our Mumbai center office. The time taken to get refund may be dependent on the factors such as the credit card company, bank or other institutes, over which we may have no control.

4. If the above institutes levy extra charges for refund, the refund amount may vary accordingly.

5. Refund may be made in US$ or Indian Rupees depending on the regulations.

6. Refund request is applicable if made within 30 days of placing fresh treatment order or within 30 days of beginning of the remaining applicable treatment period (4 or 8 months) before the medicines are dispatched.

7. Homoeopathy India Foundation reserves rights to modify the refund policy at its discretion, without notice.

8. Please note that Homoeopathy India Foundation is not liable to give any refund to those patients who do not revert back to us by sending a reply to the questionnaire, within one year of signing up for the treatment.  Those patients who do not reply to the questionnaire even after reminders twice (by e-mail as well as by post), will not be liable for any refund nor any medication if they do not respond within one year from the date of sign-up or within 8 months of the dispatch of the last batch of medicine, in case of those who have chosen for 8 or 12 months plan.

9. Use of our services amounts to agreeing to the refund policy.

10. In case you have questions or queries, please feel free to talk to our support team.

For refund policy for patients residing in India, please click here

Back