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Please note:
1. In case of requesting a refund, please send an e-mail
or call our Mumbai office or fax your request.
2. In case of having medicine being sent or collected from
our center, there will not be any possibility to get
refund as our medicines and consultation are individual
specific.
3. The refund will be made available from our Mumbai
center office. The time taken to get refund may be
dependent on the factors such as the credit card company,
bank or other institutes, over which we may have no
control.
4. If the above institutes levy extra charges for refund,
the refund amount may vary accordingly.
5. Refund may be made in US$ or Indian Rupees depending on
the regulations.
6. Refund request is applicable if made within 30 days of
placing fresh treatment order or within 30 days of
beginning of the remaining applicable treatment period (4
or 8 months) before the medicines are dispatched.
7. Homoeopathy India Foundation reserves rights to modify
the refund policy at its discretion, without notice.
8. Please note that
Homoeopathy India Foundation is not liable to give any
refund to those patients who do not revert back to us by
sending a reply to the questionnaire, within one year of
signing up for the treatment. Those patients who
do not reply to the questionnaire even after reminders
twice (by e-mail as well as by post), will not be liable for any
refund nor any medication if they do not respond within
one
year from the date of sign-up or within 8 months of the
dispatch of the last batch of medicine, in case of those
who have chosen for 8 or 12 months plan.
9.
Patients choosing the wrong treatment plan in terms of
location (e.g. choosing India plan despite residing out
side India), will have to produce the valid proof of
residence, failing which a refund will be given after
deducting an amount equivalent to USD 25. The refund will
be given in Indian Rupees by a check.
10. Use of our services amounts to agreeing to the refund
policy.
11. In case you have questions or queries, please feel free
to talk to our support team.
All those patients who have
signed-up/renewed treatment plan before 20th April 2006,
click here for
old refund policy. |
